From time to time we, as members of the Cornell community, are called upon to deal with the unfortunate event of a student crisis. Through the leadership of the offices of the Vice President for Student and Academic Services and the Dean of Students, a group of individuals has been designated to serve as the University's crisis managers. Through the participation, experience, and input of a large number of faculty and staff a set of guidelines has been developed.

One crisis manager is on call at all times of the day or night, seven days a week.

The crisis manager is the coordinator of the university's response in the event of a student crisis. This may include:

1. coordinating the flow of information to appropriate University officials, and other individuals and offices;
2. determining the appropriate type and level of response necessary for the situation;
3. coordinating provision of services to the student and/or others affected by the crisis; this includes determining need and arranging for the services of the CU Community Support Team;
4. providing direct service as part of a crisis assistance team when needed;
5. acting as a support, resource, and manager for other individuals and offices involved in responding to the crisis;
6. serving as the main contact point for the family, or designating another when appropriate;
7. monitoring follow-up services as needed.

The crisis managers are coordinated by the Associate Dean of Students for New Students Programs and Student Support, Tanni Hall, 255-1117, tmh10@cornell.edu.

To contact a crisis manager call University Police at 255-1111. They maintain current schedules and can page the crisis manager if necessary.